Schedule requested showings as soon as possible after client request, even when showings are days away to ensure requested time can be accommodated.

Evaluate the requested homes for any deal breakers or concerns matching clients’ criteria.

Review the disclosures (and share with the client) ahead of time so you know what items you may want to look at while you are at the property.

Do preliminary research on the homes, look at all supplements, past sales, tax info, etc.

Inform the client when confirmation is received through showing time.

Research the City Planning Commission and City Council notes. Any new projects in the works that could affect value?

Pull school reports if applicable

Print appropriate materials for client(recommend Customer Full from MLS)

Arrive at first showing of the tour 10-15 minutes earlier than the client,

Enter home and prepare it for showing, turn on all lights, open all blinds and curtains, preview home for pros and cons.

Prepare client on expectations, remove shoes, take children by hand. Save all discussions about price, offers etc until after you leave the property since there could be listening devices.

Escort client through the home, always allowing client to enter first.

After each property talk about their likes and dislikes, if multiple properties have been shown rank

Upon finish of showing make sure to turn off all lights, unless otherwise advised, make sure all doors are secure. Report anything concerning to the listing agent immediately.

Have client follow in their own vehicle to any other showings in the tour.

Upon completion of showing tour write down any questions or additional information the client is requesting and set expectation for when the client should be hearing back

In the event the client wants to offer on a property that was viewed, the agent should immediately reach out to the listing agent to let them know there is interest and ask about multiple offers, closing date needs, motivations and any other questions needed.

Ask listing agent their preferred mode of contact and how soon you can expect an answer back to your buyers questions

Send out requests for more information if needed as soon as possible.

Complete all feedback as soon as possible

Find out from the client who else will be “assisting” buyer on the purchase decision. On showings, inspections

 Make sure your buyers receive all the supporting docs; HOA docs, inspection results, disclosures, etc. Check supplements and ask for missing docs.